Zegoal mobile app requires Internet access to operate properly. Make sure that, upon the first launch, your device is connected to the Internet via mobile network (EDGE, 3G, and 4G) or Wi-Fi. For field employees, it is preferable to use mobile connection, as Wi-Fi range is limited, and will often result in loss of Internet access. To check network connection, open a browser ON YOUR smartphone/ tablet, and type in the search line, as shown in the picture below.

If the site opens successfully,

then you are connected to the Internet, and nothing blocks access to the Zegoal servers. If the site fails to open, check the Internet connection or address your system administrator for help with Internet settings.

First use of Zegoal mobile app

Launch Zegoal mobile app


Having indicated the company name, click on the “Send” button, and type your official e-mail (which is used as a user name) and password, click on the “Login” button.

The main page of Zegoal program will open, and Android notification panel will show the Zegoal icon notifying, that Zegoal collects location data

ATTENTION! If you are facing problems logging in the mobile app, make sure that you type the password in the right case. You can also use the “Forgot Password” option on the home screen. In this case, instructions on password recovery will be sent to your e-mail.

Useful tip. Upon successful first launch, add Zegoal app to the list of apps automatically launching on your device. For this, open Settings/All Apps, find Zegoal, and select Auto Launch.